General enquiry hours: Monday to Sunday 9:00–18:00Family & organisation enquiries:6919 8643
Outreach Service

Bringing the professional team to the organisation's service site

Provide flexible professional support to homes, day centres, social welfare organisations and district groups, fitting the on-site flow and service users' needs.

Outreach Institutional ServiceRegular support · Project collaboration · Professional training
01

Broad range of audiencesHomes, centres and social welfare organisations

02

Professional matchingArrange the team by project need

03

Flexible arrangementsRegular, on-site or one-off projects

04

Clear communicationService records and case collaboration

For Organisations

Suitable for different service scenarios

From supplementing professional manpower to developing specific projects, we first understand the organisation's goals and existing processes.

Residential care homes

Regular rehabilitation, nursing support, case assessment and frontline skills enhancement.

Day and district centres

Group activities, functional training, health education and thematic programmes.

Integrated home care

Provide home-based professional service and caregiver advice to fit the case's needs.

Social welfare & district groups

Arrange talks, screening and rehabilitation support by activity or project goal.

外展服務使用者接受專業支援Service plans that fit the organisation's actual operations
One Team, Clear Plan

From need to delivery, one clear plan

We plan based on the organisation's goals, service target, staffing and communication flow.

  • Clarify the service target, expected outcomes and priority needs
  • Recommend suitable professionals, staffing mix and service frequency
  • Confirm the venue, records, contacts and contingency arrangements
  • Review and adjust with the organisation team as the service progresses
Service Options

Outreach support that can be combined as needed

The following are common service modules; the actual scope follows the mutually confirmed plan.

Assessment & treatment

Functional assessment
Individual or group therapy
Rehabilitation goal review

Care support

Health observation
Nursing procedure support
Care risk alerts

Activities and education

Health talks
Therapy groups
Caregiver education

Team development

Frontline training
Case discussion
Suggested service flow

Before Enquiry

What to Prepare for a First Enquiry

Providing the service target, number of people, venue, current staffing, needs to be addressed and preferred dates helps the team put together a plan. After receiving the information, the scope will be clarified first, then the professionals, format, records and contact arrangements confirmed.

Service Boundaries

Outreach programmes do not replace emergency medical services and should not be used as an unassessed individual diagnosis. If a service user has a sudden or critical situation, follow the organisation's established procedure and call 999; seeHong Kong Government emergency help information

The next step is simple

Tell us what support you need

Just one WhatsApp - we'll first understand your situation, then help arrange the right service.

Enquire